Support

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Latest activity by Support
  • Support created an article,

    Adding custom drivers to WinPE WIM for Active@ Boot Disk

    This article explains how to add to WinPE hardware drivers (storage devices, video cards, motherboards, etc..) to the BOOT.WIM image of your Windows 10\11 image using DISM utility.   Step 1: Instal...

  • Support created an article,

    No Sound Notifications on Linux

    When I run KillDisk on Linux platform, there are no sound notifications after Erase is complete. Why?   KillDisk operates under root (superuser) Linux account to be able to access and erase disks. ...

  • Support created an article,

    Can KillDisk erase disks having non-standard sector size 520 bytes?

    KillDisk can erase all types of disks with standard sector size (512 and 4096 bytes). Non-standard disks, having different sector size NOT supported (like NetApp using 520 bytes sector size disks)....

  • Support created an article,

    How to setup Active@ Disk Image to make automated incremental backups

    In this step-by-step How To tutorial we will show how to set up Active@ Disk Image in order to create a weekly backup with daily incremental backups. What are incremental backups Incremental backup...

  • Support created an article,

    How to map ports to bays layout in KillDisk Industrial

      After configuring your disk bay layout to match how the physical bays look on your hardware, you need to map the bays to the proper controller ports. Doing this will let disks start appearing in ...

  • Support created an article,

    Using the Active KillDisk software for data sanitation on a VHD drives, iSCSI and other virtually attached disks

    If Active@ KillDisk shows disks in Disk Manager, it can erase data on these disks. The same is true for iSCSI disks. However we recommend erase data on physical devices instead of virtual ones.

  • Support created an article,

    How to erase IDE disks?

    You might be able to erase IDE disks using IDE to SATA or IDE to USB adapters. We however do not supply such adapters, you will need to look for them by yourself. Another option is to use a legacy ...

  • Support created an article,

    How choose path to store erase certificate?

    Open KillDisk Industrial System Preferences/Disk Label Presets/Save to PDF Enter your new path onto Save certificate as PDF to field See more details in the documentation: https://www.killdisk-in...

  • Support created an article,

    I would like to copy the PDF certificates to an USB drive but I cannot access the folder where KillDisk stores the certificates

    Open PCManFM-Qt File manager Choose Computer/File system destination Press Toll/Open as Root in Main Menu Enter root password (by default password is 1111) In context menu in file display area sel...

  • Support created an article,

    How to save labеls as PDFs?

    Install a PDF printer driver Open KillDisk Industrial **System Preferences/Disk Label Presets ** Chose PDF printer as a default printer for labels Files with labels will be stored in /home/istar41...