Sales Questions
- I have previously purchased an earlier version of the software. Can I download the latest version?
- I want to change my profile's e-mail but the option is greyed out.
- Will my software license ever expire?
- Error: Exceeded number of activations allowed
- How does the licensing work?
- How long is the professional license of Active@ KillDisk good for? Are there any maintenance or upgrade fees?
- I need to reinstall the software but I've lost my download link and ORDER ID for the software. How can I re-download the software again?
- Its been a while but can I re-download my registered version of the software using the download link I received when I ordered the software?
- How is the software delivered when I order?
- What is the difference between the Demo and the registered version of the software?
- What is the difference between the Personal and the Corporate version in Active@ File Recovery?
- I am not able to download the software after purchasing the annual support. I click on the link "Re-Download", and it keeps returning me to order information page for my order.
- How can I change the email address for my order/profile because I am changing the provider?
- I just placed an order for your software via PayPal and I have not received my registration keys or access links to the software.
- I recently purchased a support renewal and immediately checked for an update to my product. It indicated there were no new updates in the UPDATES section of the Customer Support Centre.
- What is the difference between the Site and Enterprise license?