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  1. LSoft Technologies
  2. Sales Questions

Sales Questions

  • I want to change my profile's e-mail but the option is greyed out.
  • Will my software license ever expire?
  • Error: Exceeded number of activations allowed
  • How long is the professional license of Active@ KillDisk good for? Are there any maintenance or upgrade fees?
  • I need to reinstall the software but I've lost my download link and ORDER ID for the software. How can I re-download the software again?
  • Its been a while but can I re-download my registered version of the software using the download link I received when I ordered the software?
  • How is the software delivered when I order?
  • What is the difference between the Demo and the registered version of the software?
  • What is the difference between the Personal and the Corporate version in Active@ File Recovery?
  • I am not able to download the software after purchasing the annual support. I click on the link "Re-Download", and it keeps returning me to order information page for my order.
  • How can I change the email address for my order/profile because I am changing the provider?
  • I just placed an order for your software via PayPal and I have not received my registration keys or access links to the software.
  • I recently purchased the support renewal and immediately checked for an update to my product. It indicated there were no new updates in the UPDATES section of the Customer Support Centre.
  • What is the difference between the Site and Enterprise license?
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