When attampting to restore a partition, Active@ Partition Recovery states there is an overlapping partition. Why does it not restore?

The overlapping message means there is bad partition information in the partition table and Partition Recovery does not want to overwrite it. In other words, there is evidence of a partition residing on the hard drive that is invalid. It is in the way of Partition Recovery restoring a valid found partition.

It is important to save your Scan Results (Select File, Save Scan Results) to avoid having to re-do a lengthy scan. Note: The Scan Results reveal possible partitions. Not all may be valid so look through the scan results for the partition you would like to recover.

Here is an example of what to do: Local System Devices - Hard Drive1 (80h) 120Gb -- No Name (C:) 40GB Normal, functioning partition -- Unknown 80GB[may be called LOCAL DISK (D:) or something else] DELETE THIS -- Unallocated This is unused and currently empty space SuperScan Results - Local Disk (0) 1GB [BAD] - Local Disk (1) 80GB [EXCELLENT] Potential partition to recover - Local Disk (2) 1GB [BAD] - Local Disk (3) 5GB [POOR].

In the above example, the "Unknown" partition is the one you should high-light and select, Tools - Delete Invalid Partition. This will delete the reference to the partition only, leaving the actual data files/folders intact. The screen will refresh so you will need to high-light the physical drive and reload the scan results.

You will then be able to recover a found partition from the scan results without receiving the overlapping message any more. If this does not help, you will have to upgrade to the Active@ Partition Recovery Professional edition. The upgrade can be found in the UPGRADE section of our Customer Communications Centre. The Active@ File Recovery is included which will allow you to select files and folders and recover them to a different hard drive.