Data Recovery
- I see you have a few data recovery products. What are their differences?
- I have an issue with a partition and although Active@ Partition Recovery has recovered something, I still do not have access to the data. What can I do?
- Entering my registration info into the DEMO of Active@ File Recovery returns the error: Name and KEY does not appear to be valid. What do I do?
- Why do I see so many randomly named files and many more found partitions than I had on my hard drive?
- Can Active@ Disk Image for Windows restore an image to a system that has different hardware, kind of like a universal system restore?
- Is S.M.A.R.T. supported on RAID hard disks or SCSI hard disks?
- I have just recently had my HDD replaced and the Raw Read Error Rate is high (+60%) and the Seek Error Rate is high (+60%). Why is that?
- Why is Active@ Disk Monitor not seeing S.M.A.R.T. information from my hard drive? How can it be activated.
- I've found my partition but cannot recover files or folders, why?
- I've created an image of my damaged drive, now what can I do to restore my partition?
- When attampting to restore a partition, Active@ Partition Recovery states there is an overlapping partition. Why does it not restore?
- I see the Active@ Partition/File Recovery splash screen appear but then nothing happens? Why is the software not loading?
- I have recovered some Microsoft Word/Excel/Power Point/Access files but they seem to be corrupted. Is there a way to fix them?
- Can Active@ Partition Recovery recover individual files that appear in a preview?
- What do the attribute letters beside the file mean in Active@ Undelete?
- What does NTFS stand for?
- What is a Volume Label and how do I find out it's name?
- On cleaning and then defragmenting NTFS a warning message appears: The MFT usage was currently 99 percent of the total MFT size, which indicates it is likely the MFT will become fragmented. What does this mean and what should be done about it?
- I deleted a file. How long do I have before data recovery is no longer possible?
- While recovering data I see a warning related to recovery to the same drive. Why it is not recommended?
- I deleted files and cannot locate them using neither UNERASER nor UNDELETE.
- I accidentally deleted partition and want to restore it. Do I need to create a Disk Image for this partition?
- I have a RAID and I lost a partition on it. Can I recover partition using Partition Recovery?
- I accidentally deleted the only partition. When I started the software, it shows drive 80h and then "Unallocated" underneath. What should I do?
- Will your software work with SCSI drives?
- I've deleted some files on my machine. Can your Active@ File Recovery help me to restore them?
- How do you prepare a hardware test file? Why is it needed?
- What is a 'Sector'?