Sales Questions
- What is the difference between KillDisk Professional, Suite and Ultimate?
- I have previously purchased an earlier version of the software. Can I download the latest version?
- Can I try a Demo of your software?
- Checking license status
- What is the difference between KillDisk Personal vs Corporate Version?
- I want to change my profile's e-mail but the option is greyed out.
Data Security
- How to update KillDisk Industrial license after evaluation period is expired on Windows
- How to use disk Secure Erase function?
- What Versions of KillDisk Support Secure Erase?
- No Sound Notifications on Linux
- Can KillDisk erase disks having non-standard sector size 520 bytes?
- How to map ports to bays layout in KillDisk Industrial
Industrial Desktop/System
Data Recovery
- I see you have a few data recovery products. What are their differences?
- I have an issue with a partition and although Active@ Partition Recovery has recovered something, I still do not have access to the data. What can I do?
- Entering my registration info into the DEMO of Active@ File Recovery returns the error: Name and KEY does not appear to be valid. What do I do?
- Why do I see so many randomly named files and many more found partitions than I had on my hard drive?
- Can Active@ Disk Image for Windows restore an image to a system that has different hardware, kind of like a universal system restore?
- Is S.M.A.R.T. supported on RAID hard disks or SCSI hard disks?
Boot Disk
- Adding custom drivers to a WinPE WIM for Active@ Boot Disk
- How to save KillDisk Settings on the Boot Disk?
- I need to erase a larger volume of data from Boot Disk, but WinPE reboots every 3 days. How can I run WinPE-based Boot Disk for more than 3 days?
- I have laptop with UEFI. I'm trying to boot from a USB. In "UEFI/BIOS Boot Mode" I switched the mode from "UEFI" to "Legacy", disabled SECURE BOOT, but I cannot get past the activation screen, even when I re-typed my activation code in.
- Why does the computer reboot after 72 hours after running anything from within Boot Disk?
- How to load Active@ Boot Disk over the network via PXE environment?
Data Backup
- How to setup Active@ Disk Image to make automated incremental backups
- When selecting an image file in "Open backup file" dialog, the following error is displayed: ERROR : Access Violation at 0x005B28E0 (tried to read from 0x00000000), program terminated?
- I see the error NTLDR missing after trying to boot a restored drive that had multi OS's in a multi boot config. How do you fix that?
- Entering the registration info into the DEMO product returns the error: Name and KEY does not appear to be valid. What do I do?
- I created an image with Active@ Partition Recovery or File Recovery. How can I restore this to another drive?
- How can I get Active@ Disk Image to recognize my LaCie D2 Ethernet Storage device which is plugged into my local network?